Faster resolution
Issues reach the right person immediately, not after a morning of forwarding.
Workplaces
Something's broken — and it is already being fixed
A photo and a sentence are enough. Flanco works out what the issue is, who should handle it and how urgent it is, then follows it to the end and tells the person who reported it.
The value it creates
No lost requests
Everything tracked in one flow, with the reporter kept informed.
Fewer repeat faults
Trend data shows what to fix properly instead of patching again.
How Requests & Issues works
Report in seconds
A QR code on the meeting room, a photo from a phone or a message — no forms to learn.
Automatic triage
Category, location, priority and owner are assigned without a coordinator reading every ticket.
Response times that hold
Deadlines, escalations and reminders are tracked per issue, so nothing sits quietly unread.
Patterns, not just tickets
Recurring faults surface as trends, so the same room stops breaking every month.
More for workplaces
Access ManagementDoors, badges and permissions granted and revoked automatically.Events & SportsInternal events and sports activities booked and coordinated.Guests & ReceptionInvites, check-in and host alerts without a front desk queue.Parking ManagementSpaces allocated by need, shared and released in real time.Food OrderingCanteen and catering orders placed, tracked and billed in one flow.Desks & Rooms BookingThe right desk or room suggested before people even ask.Lockers & StoragesLockers assigned, shared and freed up as teams move around.
Want to see Requests & Issues with your own floors, tenants and rules?